Understands message intent
Distinguishes standard questions, product recommendation requests, purchase readiness, and situations requiring a sales rep.
Messaging Sales
AI Sales Agent That Guides Conversations to Orders or Leads
For service businesses, physical products, and e-commerce: answers in Instagram, Facebook Messenger, Telegram, or Viber, helps customers choose, and guides them to the agreed next step.
The AI sales agent never makes up terms or handles critical exceptions alone: it operates strictly from approved facts and knows exactly when to hand off to a human manager.
What is included in the base deployment
An AI sales agent starting at €2000 receives a defined role, a comprehensive knowledge base about your services or products, core dialogue flows, human escalation rules, and connection to your agreed channel. It handles routine inquiries, helps prospects navigate options, and guides them toward submitting a lead, placing an order, booking an appointment, scheduling a consultation, or reaching a manager — tailored to your workflow.
A prospect messages in chat, but never gets a clear next step
Customers repeatedly ask the same questions about services, products, pricing, delivery terms, or stock availability. Sales reps reply manually, switch between apps, and easily drop the ball before the prospect completes a purchase.
The AI sales agent takes over the repetitive portion of the conversation: understands intent, looks up verified answers in the knowledge base, helps pick the right option, and captures details for the target action. Non-standard requests are escalated to human staff rather than handled by guesswork.
What the AI sales agent can do
Specific capabilities depend on your assets and systems. Below is the core logic configured around your actual sales process.
Replies from the knowledge base
Uses verified facts about your offers, terms, and processes instead of hallucinated internet answers.
Assists with selection
Clarifies customer needs and suggests relevant services or items when structured catalog data is provided.
Drives toward the agreed goal
Consistently steers the dialogue toward a lead form, order, booking, consultation, or manager handover.
Remembers conversation context
Does not start every reply from scratch; retains previously gathered information throughout the chat.
Connects a human manager
Transfers complaints, exceptions, complex requests, and sensitive negotiations to a team member according to clear rules.
How we deploy the AI sales agent
- 1
Map the sales process
Define target audience, channels, common inquiries, offer details, and conversion goals.
- 2
Structure knowledge
Organize verified facts, limitations, pricing, and escalation protocols for managers.
- 3
Build dialogue scenarios
Configure intent detection, recommendation flows, answers, and the step-by-step path to the desired action.
- 4
Integrate and test
Connect the agreed channel, stress-test typical and edge-case dialogues, and refine logic.
The fastest response wins the customer
This is not a rigid button-based chatbot. It is a first-line sales representative that replies in seconds — even at 2 AM.
A prospect who does not get a fast answer usually messages the next vendor. These lost inquiries rarely appear in analytics reports: they simply never become leads.
A sales rep works shifts, takes vacations, and gets sick. The agent responds consistently — in the morning, late at night, and on Sundays, strictly adhering to your guidelines.
The starting price covers the baseline dialogue flow, knowledge base, agreed channel, and testing. The exact budget is finalized after a brief once channels, knowledge volume, and integrations are clear.
from €2000final scope depends on channels, knowledge depth, and integrations
- Number of channels: Instagram, Facebook Messenger, Telegram, Viber, or other agreed touchpoints.
- Completeness and volume of the knowledge base, service catalog, or product inventory.
- Complexity of sales flows, matching logic, and manager handover scenarios.
- Requirement for CRM sync, automated order creation, calendar booking, or third-party APIs.
Complex negotiations, exceptions, and financial commitments remain with human staff: the agent handles first response and initial qualification, not liability.
Is this format right for you?
A great fit if:
- Customers frequently message across chats with recurring questions.
- You have clearly defined services, products, pricing terms, and source materials.
- You need to guide conversations to leads faster and escalate edge cases cleanly to staff.
Better to choose a different approach if:
- Your offers and policies change daily without any written documentation.
- You expect an entirely autonomous system with zero human oversight in complex scenarios.
- You expect guaranteed sales regardless of demand, pricing, traffic, or team performance.
Key questions before starting
For companies selling services, products, or e-commerce inventory via messaging. It performs best where there are recurring inquiries, a clear offer, and a defined next step: lead submission, order, booking, consultation, or handoff to a sales rep.
It can be designed for Instagram, Facebook Messenger, Telegram, and Viber. The specific channel setup and integration methods are agreed upon after reviewing available APIs and platform guidelines.
It guides prospects to the agreed action and collects required details. Automatic order, booking, or lead creation in your CRM depends on your software stack and is included in the custom quote after an integration audit.
Responses rely strictly on an approved knowledge base, dialogue scenarios are rigorously tested, and human handoff rules are established for complaints, complex queries, and key decisions. AI can still make errors, so critical actions always include fallback mechanisms.
Not necessarily. The AI sales agent takes over instant replies, routine questions, product matching, and initial qualification, freeing sales reps to focus on complex negotiations, high-value deals, and exceptions requiring human judgment.
The base package includes role and goal definition, knowledge base structuring from your materials, core conversation scenarios, human handoff rules, integration with an agreed channel, and thorough testing. Multiple channels, product catalogs, CRM workflows, and custom integrations are scoped separately after a brief.
Let's build an AI sales agent tailored to your real process
AI sales agent deployment starting from €2000. Tell me what you sell, which channels you receive inquiries on, and what end goal the dialogue should achieve.